1. Requesting an Order Cancellation

Customers who wish to cancel an order should contact Snappy Golf Cars as soon as possible after placing the order.

Cancellation requests should include the customer's name, order information and the product or vehicle being purchased.

2. Cancellation Before Order Processing

Where a cancellation request is received before the order has been processed, prepared for shipment or otherwise committed to fulfilment, we will review the request and determine whether the order can be cancelled.

Where cancellation is approved and no applicable non-refundable costs have been incurred, the eligible amount will be refunded using the original payment method.

3. Orders Already Processed or Prepared for Shipment

Once an order has been processed, prepared for collection, assigned for delivery or handed to a carrier, cancellation may no longer be possible.

Where an order cannot be cancelled at that stage, the customer may need to follow the applicable Refund and Returns Policy.

4. Vehicle and Golf Cart Orders

Golf carts, utility vehicles, UTVs and other larger products may require additional preparation, inspection, documentation, transportation arrangements or freight scheduling before delivery.

Customers wishing to cancel a vehicle order should contact us immediately. The ability to cancel may depend on whether the vehicle has already been prepared, collected, shipped or otherwise committed for delivery.

5. Special-Order and Custom Products

Special-order, customised or specially sourced products may have different cancellation conditions because they may be ordered or prepared specifically for a customer.

Cancellation requests for these products will be reviewed individually based on the status of the order and any costs or commitments already incurred.

6. Products That Have Already Shipped

Once a product has been shipped or transferred to a delivery carrier, the order generally cannot be treated as a simple pre-shipment cancellation.

Customers should contact Snappy Golf Cars as soon as possible so that we can determine whether the shipment can be stopped or whether the request should instead be handled under our Refund and Returns Policy.

7. Refunds Following an Approved Cancellation

Where a cancellation is approved and a refund is due, the refund will normally be issued to the original payment method used for the purchase.

The time required for the funds to appear in the customer's account may depend on the customer's bank, card issuer or payment provider.

Any applicable deductions or non-refundable costs will be explained to the customer where they apply.

8. Refused or Unaccepted Deliveries

Refusing delivery or failing to accept a shipment does not automatically constitute an approved cancellation.

Customers should contact Snappy Golf Cars before refusing delivery so that the appropriate next steps can be discussed.

Additional transportation, return freight or handling costs may apply where permitted by applicable law and the circumstances of the order.

9. Cancellation Due to Product Availability

If Snappy Golf Cars is unable to fulfil an order because the product is unavailable or cannot reasonably be supplied, we will contact the customer regarding the order.

Where an order cannot be fulfilled and a refund is due, the eligible payment will be returned using the applicable payment method.

10. How to Submit a Cancellation Request

To request a cancellation, please contact Snappy Golf Cars using the contact details below. Include your order details and clearly state that you are requesting cancellation.

11. Cancellation and Other Policies

This Cancellation Policy should be read together with the other policies published by Snappy Golf Cars, including our Refund and Returns Policy, Shipping Policy, Payment Policy, Product Condition Policy, Product Authenticity Policy, Pre-Order Policy and Warranty Policy.

Customers should review the applicable product information and policies before completing a purchase.

12. Policy Updates

Snappy Golf Cars may update this Cancellation Policy from time to time to reflect changes to our products, services, order processes or applicable requirements.

The version published on this website represents the current Cancellation Policy.